Access to and use of the centrumotel.com website and its related booking services ("Services") are subject to full acceptance and compliance with these Terms and Conditions ("Terms").

By using our Services, you declare that you have read, understood, and agree to be legally bound by these Terms. If you do not accept these Terms, please do not use our Services.

Centrum Otel operates as an online booking platform for stays in accommodation facilities. Our Services include searching, selecting, and booking hotel rooms, subject to availability and confirmation by the facility.

We provide detailed information about the facilities, but we are not responsible for any discrepancies between the published descriptions and the actual on-site experience, which remains the responsibility of the accommodation facility.

The user agrees to:

• Provide accurate, complete, and truthful information during registration and booking.
• Use the Services only for lawful purposes and in compliance with all applicable laws and regulations.
• Not interfere with the proper functioning of the site or attempt to access restricted areas.
• Be responsible for all activities that occur under their account.

4.1 Booking Confirmation

A booking is considered confirmed only upon receipt of a confirmation email from us. Prices are indicated in Euros (€) and include VAT where applicable.

4.2 Cancellation Policies

Cancellation and modification policies vary depending on the selected rate and the facility. The specific conditions are clearly indicated during the booking process and in the confirmation email.

Any refunds are subject to the terms agreed upon at the time of booking and will be processed within 14 working days of the approved request.

Centrum Otel acts as an intermediary between the user and the accommodation facility. Therefore, our liability is limited to the accuracy of the transmitted booking information.

We are not responsible for:

• Direct, indirect, incidental, or consequential damages arising from the use or inability to use the Services.
• Discomfort, damages, or injuries suffered during the stay at the booked facility.
• Any changes, cancellations, or overbookings managed directly by the facility.

The maximum aggregate liability of Centrum Otel to the user for any claim shall not exceed the total amount paid for the booking in question.

All content on the site, including text, graphics, logos, icons, images, and software, is the property of Centrum Otel or its licensors and is protected by copyright and intellectual property laws.

Unauthorized reproduction, distribution, or modification of any material is prohibited without our explicit written consent.

We reserve the right to modify these Terms at any time. Changes will take effect upon publication on the site.

Continued use of the Services after such changes constitutes acceptance of the new Terms. We invite you to consult this page periodically.

For any questions regarding these Terms and Conditions, for reports, or for legal matters, you can contact us at the following details:

Centrum Otel
Address: Borgo Guerra 4
Phone: +39 399 425 340
Email: info@centrumotel.com

Italian law applies to disputes. The competent court is that of Rome.